Refund policy

 

 

HOW TO MAKE A RETURN
If you're not satisfied with your order, you can return it within 14 calendar days of delivery without needing to provide a reason. To start the return process, simply email us at info@ihsskate.com, and we'll guide you through the necessary steps, including deadlines and any applicable fees.

REFUND AND PROCESSING TIME
After we receive the returned items, we'll email you to confirm their receipt and outline the amount to be refunded. Typically, the refund will be processed using the same payment method you used for your purchase. Please note that depending on your payment method, it may take several business days from the return confirmation for the funds to appear in your account.

CONDITION OF RETURNED ITEMS
To be eligible for a refund, the item must be returned in a condition suitable for resale. We reserve the right to refuse returns if the item is damaged or used.